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Noticeboard

URGENT ANNOUNCEMENTS

Surgery Closure - Wednesday 16th October

We will be closed for the afternoon for Protected Learning Time for our GPs and Nurses to attend training. Our phones will be diverted to the 111 service for any emergencies in the afternoon and we will be re-open at 8am on Thursday.

Research Study - Opiod Use for long term pain management

Priory Gate as a reseach practice are keen to assist patients with the use of long term opioid medication that is taken for pain managment. Patients are encouraged to consider an on-line study in conjunction with Keele University. Full details can be found at WWW.promppt.co.uk

Parkrun- Memorial Park Coventry

Priory Gate Practice is now a Registered Parkrun Practice and we plan to be running at 9am in the Memorial Park in Coventry. If you are interested. If you wish to join us follow the link below and register. We will post on here when staff are running

 https://www.parkrun.org.uk/coventry/

Flu Season 2019-20 September2019

We have received our stocks of flu vaccines for the current Season. If you have not heard from us and wish to be vaccinated please contact the Surgery.

Text Message Service April 2019

We are in the process of introducing a text message reminder service at Priory Gate so please ensure you provide us with an updated mobile number when you have contact with us and let us know as soon as possible after you have changed your number.

If you prefer for us not to have any contact this way please let the reception team know.

Patient Participation Group

Priory Gate is looking to expand our Patient Participation Group. The Group meet quarterly and support the Practice with a range of activities. If you are a patient and would like to consider joining the group please contact the Practice Manager Glenn Walker to express your interest or to have an informal discussion. glenn.walker@nhs.net or 02476 961370.

Coventry & Rugby GP Alliance Awards

Priory Gate Practice is honoured to have received 5 shortlisted nominations for the first GP Alliance Awards event that took place on Friday 6th July.

The following  are the shortlisted nominations:

GP of the year 2018 - Dr Helen Tyrrell

Practice of the year 2018

Practice Nurse of the year 2018 - Dawn Barker

Unsung Hero of the year 2018 - Dionne Morgan

Practice Manager of the year 2018 - Glenn Walker

The Partners and staff were delighted to be shortlisted for 5 awards ( more than any other Practice of the 65 that make up the Alliance) and Dr Tyrrell was thrilled to receive her award.

General Data Protection Regulations (GDPR)

Priory Gate Practice aims to be fully compliant with the new GDPR Regulations. As part of this we have prepared a Privacy Statement describing how we handle and deal with your medical information. A copy of this is available for you to download under the Further information GDPR tab on the right.

Please ensure you advise us of any change in your circumstances including contact numbers, email and address to enable us to maintain appropriate contact with you.

Priory Gate appoints new Partner

We are delighted to welcome Dr Claire Kelly who has recently joined Priory Gate from a surgery in Kenilworth. Dr Kelly is a trainer and will bring to the Practice 10 years of experience of working as a GP. Dr Kelly worked with us for 4 months before being appointed a Partner in January 2018.

Sharing of Medical Records - June 2017

The Coventry & Rugby CCG (the CCG) has recently authorised a mail drop to all Coventry households advising that the aim is to share the information on your GP record with other associated Health Care Professionals when needed. The aim of this project is to allow them to view this information as required as part of your care and treatment.

If you do not wish for your information to be shared please let either the Reception team or Clinical team know this when you are next in contact with us.

Extended Hours Appointments

Priory Gate have formed an alliance with a number of Practices across the city and are now able to offer appointments between 6.30pm and 9.45pm between Monday to Friday and at daytime on Saturday and Sunday. These additional clinics are based nearby on Broad Street  Surgery- just off Stoney Stanton Road and are manned by GPs working across the City. In addition two further sites in Coventry are also available for these extended appointments. If you wish to benefit from these appointments please contact our reception team before 6.30pm on Monday to Friday.

 

Access to Medical Records

All patients now have the right to access some of their medical records on- line. Please speak to the Practice Manager Glenn Walker if you would like access to this facility.

Named Accountable GP

All Patients of Priory Gate now have a named accountable GP. The named GP is largely a role of oversight, with the requirement being introduced to reassure patients they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. Dr Beaumont and Dr Tyrrell undertake the bulk of this role, however please ask at Reception if you do not know who your named accountable GP is.

Cancelled or Did Not Attend Appointments

If you are unable to attend an appointment at Priory Gate please contact us at the earliest opportunity to enable the appointment to be made available to other patients.  The cost to the NHS for one week of missed appointments is usually around £2000.

 

Yellow Fever Clinic

 Priory Gate is  authorised to provide Yellow Fever vaccinations. Our Prescribing Nurse Dawn Baker has undertaken appropriate training for this service. The cost of this service is £60 per patient and this includes a certificate with the vaccination. Duplicate certificates if they are needed can be provided for £10.

 
Telephone Update
Our telephone system for  handling calls has a simple menu and queuing system. Please ensure that you stay on line to keep your place in the queue.

For calls out of normal hours ring free on 111. Only call 999 if you have a life threatening emergency

 

 

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • website not accessible via a keyboard
  • colour contrast doesn’t meet 4.5:1 ratio

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquires@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquires@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquires@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non Unique Elements

Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

We plan to make all elements unique by September 2020.

Input Fields

All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

We plan a descriptions and role attributes to all input fields by September 2020.

Content not Included in Landmarks

Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Labels in Forms

Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Form Elements are not Group

Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

We plan to add group elements by September 2020.

Colour Contrast

The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We plan to add an ID by September 2020.

No Keyboard Shortcuts

The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to keyboard access by September 2020.

Webpage Titles

Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

We plan to keyboard access by September 2020.

Focus on Elements

Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

We plan to keyboard access by September 2020.

Language of Page

Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

We plan to add group elements by September 2020.

Submit Actions

All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

We plan to correct the button types by September 2020.

Disproportionate burden

Alternative Tags for Images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

My Surgery Website is a content management system and don’t control the images added by end users.

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

iFrame Descriptions Missing

Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

My Surgery Website is a content management system and don’t control the content provided via an iframe

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

Links to Multiple Destinations

Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

How we tested this website

This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

 
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