Noticeboard

URGENT ANNOUNCEMENTS

Priory Gate Phone lines - 30th April 2pm

We have a current problem with our incoming phones and are aware that calls cannot come through to us. We have notified this to our IT colleagues and are hoping this will come back shortly.

Covid Vaccination News 01st April 2021

Priory Gate is the host practice for our Primary Care Network - If you are a Priory Gate patient aged 40 or over and have yet to receive your vaccination please phone us soon to enable you to book in. If you have previously declined your vaccine and now wish to go ahead please contact the reception team.

We have a small number of patients with incorrect contact details so please check this with us when you phone.

We may well be contacting you by test message and these are often sent at weekends.

Easter Closure 2021

We will close at 18:30 on Thursday 01st April  and will reopen on Tuesday 6th April.

If you require medical attention when we are closed please contact 111 for serious matters or if this is a life threatening emergency 999. If you need advice relating to  COVID please phone 119

Flu Vaccines 

If you have not yet had your vaccinations and are in an 'at-risk' group - Patients over 65, patients under 65 with certain chronic clinical conditions and pregnant ladies please book in.

From 01st December we are also able to vaccinate patients between 50 and 65 who do not fall into any of the categories above. Please contact reception to book them.

We have received our stocks of flu vaccines for the current Season. If you have not heard from us and wish to be vaccinated please contact the Surgery.

Parkrun- Memorial Park Coventry

Priory Gate Practice is now a Registered Parkrun Practice and we plan to be running at 9am in the Memorial Park in Coventry. If you are interested. If you wish to join us follow the link below and register. We will post on here when staff are running

 https://www.parkrun.org.uk/coventry/

Text Message Service April 2019

We are in the process of introducing a text message reminder service at Priory Gate so please ensure you provide us with an updated mobile number when you have contact with us and let us know as soon as possible after you have changed your number.

If you prefer for us not to have any contact this way please let the reception team know.

Patient Participation Group

Priory Gate is looking to expand our Patient Participation Group. The Group meet quarterly and support the Practice with a range of activities. If you are a patient and would like to consider joining the group please contact the Practice Manager Glenn Walker to express your interest or to have an informal discussion. glenn.walker@nhs.net or 02476 961370.

Coventry & Rugby GP Alliance Awards

Priory Gate Practice is honoured to have received 5 shortlisted nominations for the first GP Alliance Awards event that took place on 6th July 2019

The following  are the shortlisted nominations:

GP of the year 2018 - Dr Helen Tyrrell

Practice of the year 2018

Practice Nurse of the year 2018 - Dawn Barker

Unsung Hero of the year 2018 - Dionne Morgan

Practice Manager of the year 2018 - Glenn Walker

The Partners and staff were delighted to be shortlisted for 5 awards ( more than any other Practice of the 65 that make up the Alliance) and Dr Tyrrell was thrilled to receive her award.

General Data Protection Regulations (GDPR)

Priory Gate Practice aims to be fully compliant with the new GDPR Regulations. As part of this we have prepared a Privacy Statement describing how we handle and deal with your medical information. A copy of this is available for you to download under the Further information GDPR tab on the right.

Please ensure you advise us of any change in your circumstances including contact numbers, email and address to enable us to maintain appropriate contact with you.

Sharing of Medical Records - June 2017

The Coventry & Rugby CCG (the CCG) has recently authorised a mail drop to all Coventry households advising that the aim is to share the information on your GP record with other associated Health Care Professionals when needed. The aim of this project is to allow them to view this information as required as part of your care and treatment.

If you do not wish for your information to be shared please let either the Reception team or Clinical team know this when you are next in contact with us.

Extended Hours Appointments

Priory Gate have formed an alliance with a number of Practices across the city and are now able to offer telephone appointments between 6.30pm and 9.45pm between Monday to Friday and at daytime on Saturday and Sunday. If you wish to benefit from these appointments please contact our reception team before 6.30pm on Monday to Friday.

Access to Medical Records

All patients now have the right to access some of their medical records on- line. Please send an email to the Practice if you would like this facility: priory.gate@nhs.net

Named Accountable GP

All Patients of Priory Gate now have a named accountable GP. The named GP is largely a role of oversight, with the requirement being introduced to reassure patients they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf. Drs Tyrrell, Kelly and Woods  undertake the bulk of this role, however please ask at Reception if you do not know who your named accountable GP is.

Cancelled or Did Not Attend Appointments

If you are unable to attend an appointment at Priory Gate please contact us at the earliest opportunity to enable the appointment to be made available to other patients.  The cost to the NHS for one week of missed appointments is usually around £2000.

 

Yellow Fever Clinic

 Priory Gate is  authorised to provide Yellow Fever vaccinations. Our Prescribing Nurse Dawn Baker has undertaken appropriate training for this service. The cost of this service is £60 per patient and this includes a certificate with the vaccination. Duplicate certificates if they are needed can be provided for £10.

 
 

 

 

Accessibility Statement

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Any potential non-compliances are listed below.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. WCAG 2.1 criterion 1.3.1 (Info and Relationships).

Content not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube does not show audio descriptions as default. WCAG 2.1 criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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